Customer Service Representative
Lincolnshire and Glencoe
Are you upbeat, articulate, and professional? We are a nationally recognized high volume Cosmetic and General Dermatology practice with locations in Lincolnshire and Glencoe, Illinois, looking for a few good people to join our client service department. This position is all about details and communication. The best candidates will have clear and happy voices and speak with confidence and comfort.
Our patients and clients are our #1 priority, and it will be your responsibility to be sure they feel that way. Are you up for the challenge?
Assist patients with check-in, check-out, and scheduling of appointments
Assist with answering high volume phone calls and patient text messages
Document and update patient records based on interactions
Develop and maintain a knowledge base of the evolving products, services, and protocols
Previous experience in customer service or call center
Previous experience in medical office not required, but a plus
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Excellent computer skills
Ability to work at Lincolnshire and Glencoe locations
Our hours are: Monday-Thursday 730am-730pm and Friday and Saturday 730am-4pm
Candidate must be able to work a combination of morning, mid or closing shifts as well as 2-3 Saturdays per month.
Please email or fax your resume to: